Privacy Policy

This Privacy Policy (“Policy”) governs the manner in which Gustosfera (“we,” “us,” “our,” “Company”) collects, uses, maintains, and discloses information collected from visitor (“you,” “your,” “User”) of Gustosfera.com (the “Website”). The Website provides information about our services, pricing, FAQs, and access to download the Gustosfera Merchant App for local store management solutions. By accessing or using the Website, you irrevocably consent to the practices described herein and in our Website Terms and Conditions. If you do not agree, you must immediately cease use of the Website.

1. Information We Collect

1.1. Personal Information: We may collect personal information you voluntarily provide when interacting with the Website, such as through contact forms, newsletter subscriptions, or inquiries. This may include your name, email address, phone number, mailing address, or other identifying details. You may browse the Website anonymously, but refusing to provide personal information may limit your ability to engage in certain features or request support.

1.2. Non-Personal Information: We automatically collect non-personal information when you access the Website, including but not limited to browser type, device details, operating system, IP address, referral URLs, and usage data (e.g., pages visited, time spent). This is gathered via cookies and similar technologies as detailed in Section 5.

1.3. Payment Information: The Website itself does not process transactions. Any payment information (e.g., credit card details, billing addresses) related to services promoted on the Website is collected and processed solely through the Merchant App under the separate Terms of Service and its associated policies.

2. How We Use Your Information

2.1. We use collected information for the following purposes:

2.2. Service Delivery: To respond to inquiries, provide support, or facilitate app downloads as requested through the Website.

2.3. Personalization: To analyze aggregate usage data and improve Website functionality, content, and user experience.

2.4. Communications: To send periodic emails regarding service updates, responses to your inquiries, or promotional materials, subject to your consent where required by law.

2.5. Legal Compliance: To comply with applicable laws, regulations, or legal processes, including fraud prevention and security measures.

3. How We Protect Your Information

3.1. We implement reasonable technical and organizational measures, such as encryption, access controls, and secure servers, to safeguard your personal and non-personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based transmission or electronic storage method is entirely secure, and we cannot guarantee absolute protection.

3.2. In the event of a data breach, we will notify affected users as required by applicable law, though we shall not be liable for damages resulting from breaches beyond our reasonable control.

4. Sharing Your Information

4.1. We do not sell, trade, or rent your personal information to third parties. We may share information as follows:

4.2. Service Providers: With trusted third-party vendors (e.g., hosting providers, analytics firms) who assist in operating the Website, bound by confidentiality obligations.

4.3. Aggregated Data: Generic, anonymized demographic or usage data with partners or advertisers for analytical or promotional purposes, not linked to your identity.

4.4. Legal Requirements: When compelled by law, court order, or governmental authority, or to protect our rights, property, or safety.

4.5. Business Transfers: In connection with a merger, acquisition, or asset sale, subject to equivalent privacy safeguards.

5. Cookies and Tracking Technologies

5.1. We use cookies, web beacons, and similar technologies to collect non-personal information, enhance Website functionality, and analyze usage. Cookies may include:

5.2. Essential Cookies: Necessary for Website operation (e.g., navigation, security), deployed automatically upon access.

5.3. Analytics Cookies: Track aggregate usage (e.g., page views) to improve performance, requiring your consent where mandated by law.

5.4. Marketing Cookies: Enable personalized content or ads, deployed only with your explicit consent.

5.5. You may manage cookie preferences via browser settings or a Website-provided tool, if available. Disabling cookies may limit functionality. See Section 22 of the Website Terms and Conditions for additional details.

6. Your Data Rights

6.1. Depending on your jurisdiction, you may have rights under applicable data protection laws (e.g., GDPR, CCPA), including:

6.2. Access: To request a copy of your personal information we hold.

6.3. Correction: To rectify inaccurate or incomplete data.

6.4. Deletion: To request erasure of your data, subject to legal retention obligations.

6.5. Objection: To object to processing based on legitimate interests or for direct marketing.

6.6. Portability: To receive your data in a structured, machine-readable format.

6.7. To exercise these rights, contact us at support@gustosfera.com. We will respond within legally required timeframes, though certain requests may be limited by law or operational necessity.

7. Children’s Privacy

7.1. The Website is not intended for children under 13. We do not knowingly collect personal information from individuals under 13. If we discover such data has been collected, we will promptly delete it. Parents or guardians should contact us at support@gustosfera.com if they believe their child’s information has been submitted.

7.2. Users must be at least 18 to engage in financial activities related to services promoted on the Website (e.g., via the Merchant App). Minors under 18 are prohibited from such activities, and legal guardians assume responsibility for any violations.

8. International Data Transfers

8.1. Your information may be transferred to and processed in countries outside India, including where our servers or service providers are located (e.g., the United States). We ensure such transfers comply with applicable laws using safeguards like Standard Contractual Clauses or adequacy decisions, where required (e.g., GDPR).

8.2. By using the Website, you consent to these transfers as necessary for service delivery, subject to the protections outlined herein.

9. Third-Party Links

9.1. The Website may link to third-party sites or services (e.g., app stores). These third parties have their own privacy policies, and we are not responsible for their practices or content. Review their policies before engaging with such links.

10. Changes to This Policy

10.1. We reserve the right to modify this Policy at our sole discretion, effective upon posting on the Website. Your continued use thereafter constitutes acceptance of the revised Policy. Significant changes will be notified via email or Website notice where required by law.

11. Contact Us

11.1. For questions, concerns, or to exercise your data rights regarding this Policy or Website practices, contact us at support@gustosfera.com. Our responses shall be final and binding, subject to applicable legal obligations.